IMPACTED BY RECENT WEATHER EVENTS?

Should the matter be urgent, please contact the SES State Emergency Service on 132 500. If the matter is life-threatening, please call 000.

If you need to make a claim, we encourage you to claim online to avoid longer than normal wait times. Otherwise, please call 1300 55 50 30.

Preparing for earthquakes

Earthquakes are more common in Australia than most people realise. Although most are too small to feel, Australia records at least one magnitude 5 earthquake every year according to the Australian Institute for Disaster Resilience.

The good news is, there are some practical steps you can take to be prepared in the event of an earthquake.

Before an earthquake

Understand your risk

Prepare your home and family

Understand your risk

  • Speak to your neighbours, insurer, the State Emergency Service (SES) or Local Government whether earthquakes have occurred in your area and what magnitude they were.
  • If earthquakes are common in your area, take the below steps to prepare your home and family.

Prepare your home and family

  • Check with your insurer if your insurance policy covers earthquake damage.
  • Identify safe places in your home to take shelter during an earthquake – such as sturdy desks, tables or other furniture.
  • If you're in a high-risk area, have a few additional items in your emergency kit – including sunscreen, disposable gloves and toiletries.

During an earthquake

If you are inside during an earthquake

Drop

Drop

Drop down low.

Cover

Cover

Under a sturdy table or piece of furniture.

Hold on

Hold on

Until the shaking stops.

The Victoria SES recommends the below actions during an earthquake:

  • Stay away from glass, windows, outside doors and walls, and anything that could fall, such as lighting fixtures or furniture.

  • Stay in bed if you are there when the earthquake strikes. Hold on and protect your head with a pillow, unless you are under a heavy light fixture that could fall. In that case, move to the nearest safe place.

  • Do not use a doorway except if you know it is a strongly supported, load-bearing doorway and it is close to you. Many inside doorways are lightly constructed and do not offer protection.

  • Stay inside until the shaking stops and it is safe to go outside. Do not exit a building during the shaking. Research has shown that most injuries occur when people inside buildings attempt to move to a different location inside the building or try to leave.

  • DO NOT use the elevators.

  • Be aware that the electricity may go out or the sprinkler systems or fire alarms may turn on.

  • People who are Deaf or Hard of Hearing: Prior to an earthquake, identify and test multiple ways to receive warnings and evacuation information.

  • People who are Blind or have Low Vision: Earthquakes can cause items to fall and furniture to shift. Regular sound clues may not be available afterwards. Move with caution.

  • People with Developmental/Cognitive/Intellectual Disabilities: If you have difficulty understanding, remembering, or learning, keep a simple list of what to do and important information with you and in your kits. Practice your plan in advance. If you use augmentative communication supports, include these in your planning.

  • If you are outdoors during an earthquake:  Stay there. Move away from buildings, streetlights, and utility wires. Once in the open, stay there until the shaking stops. The greatest danger exists directly outside buildings, at exits and alongside exterior walls.

  • If you are trapped under debris: Do not light a match. Do not move around or kick up dust. Tap on a pipe or wall so that rescuers can locate you. Use a whistle if one is available. Shout only as a last resort. Shouting can cause you to inhale dangerous amounts of dust.

Impacted by an earthquake?


First steps in any disaster

If the matter is urgent, please contact the SES State Emergency Service on 132 500. If the matter is life-threatening, please call 000.

For claims, please call 1300 55 50 30 or claim online.

The information provided is intended to be of a general nature only. We do not accept any legal responsibility for any loss incurred as a result. 

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