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Preparing for storms


Destructive storms often come with little warning. However there's plenty you can do to prepare.

Storms can happen at any time, often with little warning. Most damage from a storm is caused by fallen trees, flooding from blocked gutters, or unsecured objects. Regular maintenance of your property can go a long way in reducing the severity of storm damage. 

Protecting your property

1. Preparation

Plan for the worst to ensure the best outcome.

2. Emergency alerts

Subscribe to emergency alerts and warnings.

3. During the storm

How to stay safe during the event.

4. After the storm

The first steps to take once the storm is over.

1. Preparation


Preparing an emergency kit & plan

  • Your kit should include non-perishable food, matches, a first aid kit, blankets, a waterproof torch, a battery-powered radio, and plenty of fresh batteries. Don't forget to include items for pets/animals if you have them. 
  • You may also want to include in your emergency kit other essential items such as identification information, medicines, mobile phone charger, bank cards and cash, spare keys, drinking water, and non-perishable food (for people and pets). 
  • Plan what will happen if you need to evacuate. Consider where will you go, how will you get there, what will you do if your household isn't together. Make sure your household is familiar with the plan and don't forget to consider what you will do with pets and/or livestock in your care. 
  • Make sure that important documents such as passports are stored together in a waterproof bag, in case of emergency evacuation. 
  • Consider what loose outdoor items will need to be put away or secured. 
  • Find out where you can get sandbags, tape for windows, and tie-down materials. 

Preparing your property 

  • Ensure everyone in the household knows how to switch off the mains electricity, water, and gas supplies if required.
  • Trim back any tree branches overhanging your home.
  • Gutters, downpipes and drains should be cleaned regularly to allow maximum waterflow away from the roof.
  • Ensure roof sheets or tiles are intact and fully secure. Check for loose tiles or cladding. 
  • All loose items that are outside should either be brought inside or securely tied down.
  • Check fastenings, joints, and bolts on carports and patios. 
  • Ensure your Home & Contents insurance is up-to-date and covers for storm damage. Don't leave this until the last minute, as an exclusion period may apply. 

24 hours before a severe weather event

If you've had a warning that a severe weather event is on the way, take these steps immediately to limit damage.

  • Trim branches to prevent them falling on your roof or vehicle. 
  • Clear your gutters and downpipes to prevent overflow. 
  • Secure loose objects that could get picked up and thrown by strong winds. 
  • Ensure any pets and animals have somewhere safe to shelter. 
  • Check your emergency kit is available and up-to-date, and that your household is across your emergency plan. 
  • Move vehicles under cover and away from trees. 
  • If you have a boat/vessel, remove it from the water to somewhere safe and sheltered where possible. If it's too late to remove it from the water, close all hatches and ports, stow loose items, and check mooring lines are secure. 
  • Do not go swimming, camping, fishing, boating, or surfing. 

2. Emergency alerts


Some councils offer an early warning alert service which will notify you of incoming storms via email, SMS or recorded messages to a landline. Check your local council’s website to see if they offer this service.

The Weatherzone app (available for Android and Apple devices) allows you to receive notifications straight to your phone of official weather warnings from the Bureau of Meteorology.

3. During the storm


If you are inside 

  • Stay inside. 
  • Bring pets inside and ensure all windows are secured shut.
  • Close and curtains and stay away from windows. 
  • If there is lightning, unplug all electrical appliances and devices, and do not use your landline phone. 
  • If your house is threatened by a storm surge, ensure the mains power and gas is switched off.
  • Use sandbags if there is a risk of flooding around doors or other places water could get inside. 
  • If you need help, call your local SES unit. If there is a life-threatening emergency, call 000.
  • Check for conditions updates. Updates are available through a variety of channels (TV, internet, phone apps, local radio), however, as power, internet and phone services may be interrupted, a battery-operated radio will offer the most resilient means of staying up to date. ABC Local Radio provide regular updates.

If you are outside 

  • If you are outside, seek shelter in a solid building or vehicle. Shelter away from trees, powerlines, metal objects, storm water drains, or rivers/creeks. 
  • If your hair stands on end or you hear nearby objects buzzing, take shelter immediately (not near or under a tree). This indicates lightning is about to strike near you. 
  • If shelter is unreachable, crouch down, feet together and well away from any other people. 
  • Avoid driving. If you are caught out driving when a storm hits, use extreme care. Slow down, turn on lights and keep a safe distance from other drivers. If you can't see, put on your hazard lights and pull over until the storm clears. Do not drive through floodwaters. 
  • If you need help, call your local SES unit. If there is a life-threatening emergency, call 000.

4. After the storm


  • Check your home and possessions for damage. Take photographs of damage for insurance purposes.
  • Keep away from fallen powerlines. Call your local emergency services if you spot a fallen powerline. 
  • If your house has suffered any flooding, do not switch on power, water or gas until it has been inspected professionally.
  • If you evacuated, do not return home until advised by authorities that it is safe to do so. 
  • If your house is damaged or unsafe, notify your local council and check your insurance policy to see if you can claim temporary housing expenses.
  • Avoid driving – roads may be blocked, structurally unsafe to drive on or contain fallen powerlines. 
  • Check on friends and neighbours.

Impacted by storms?


First steps in any disaster

If your situation is life-threatening, call 000 immediately.

If you've been impacted by disaster, contact your local State Emergency Service (SES) on 132 500 for assistance and advice on what to do next.

For insurance claims, please visit our Make a Claims page.

The information provided is intended to be of a general nature only. We do not accept any legal responsibility for any loss incurred as a result. 

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